Unhappy with your
VvE property manager?
You are not the only one. And it can be different: self-managing solves exactly the complaints VvEs run into.
The complaints that keep coming back
Vereniging Eigen Huis opened a hotline and got a clear picture: well over three quarters of VvEs are dissatisfied with their property manager. Four complaints stand out. Below, for each complaint, you can see what goes wrong and how self-managing with Ledenboek solves it.
Unreachable and slow to communicate
The property manager doesn't respond, or only after weeks. Requests disappear into a mailbox and nobody knows their status.
Maintenance requests with status tracking
Every owner submits a request in the portal, with a photo. The board tracks the status from new to resolved, and everyone can see where it stands. Nothing gets left behind.
Decisions taken outside the meeting
Orders are placed and money is spent without the owners having any say.
Decisions and quotes out in the open
You put quotes side by side on the job, and the choice is put to a vote at the meeting. That records who decided what, and on what basis.
Administration not in order
Unclear annual accounts, a reserve fund whose balance nobody knows, invoices that go missing.
Your own administration, always transparent
You read in the bank statements, and the transactions are matched and categorised. The reserve fund, annual accounts and outstanding contributions are visible to the board and the audit committee at any time.
Too little expertise
Property management is an unregulated profession: anyone may call themselves a property manager. Legal, technical or financial knowledge is sometimes lacking.
Structure that safeguards the knowledge
Ledenboek guides you through the mandatory parts: reserve fund and MJOP, quorum and majorities at the meeting, and an audit committee review with discharge. The structure is built into the software.
Switching doesn't have to be complicated
Many VvEs think they are stuck with their property manager. In most cases the contract can be cancelled at the end of the financial year. After that, you migrate the administration and manage things yourself. We show you exactly how.
See the step-by-step planSay goodbye to the frustration
Try Ledenboek free for 30 days and experience how smoothly self-managing can run. No credit card required.
Try for free